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Branches & ATMs
With a network of 5,600+ shared branches and 30,000+ shared CO-OP ATMs, you can quickly find a location to complete your banking needs.
Report lost or stolen card
If your debit or credit card is lost or stolen, report it here to protect your accounts:
Holiday schedule
View our holiday schedule to plan ahead for your branch visit.
How to Report Fraud
To report a scam, suspected fraud, or unauthorized transactions on your account or card, please contact us immediately using one of these methods:
- Use our contact form and a member of our fraud team will reach out to you
- Call us at (707) 545-4000 or 1 (800) 479-7928
- Visit your nearest RCU branch
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Toll-free:
1 (833) 950-0879
Pay your RCU loans and credit cards using a debit card or eCheck. There is no fee for this service.For First Mortgage payments by phone, call:
1 (866) 669-8615
*Fees range from $9.50 to $11.50 with this option, depending on your loan and whether you use the automated system.
A Member Service Representative will be able to advise you of all payment options available for your loan 7am-4pm.
Automated payment services are available 24 hours and allow you to pay your mortgage by eCheck. -
Local:
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Toll-free:
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Local:
(707) 387-3546 ext 65413
Have another question?
Disclosures
1The financial professionals at Redwood Wealth Management are registered representatives with, and securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (Member FINRA/SIPC). Insurance products are offered through LPL or its licensed affiliates. Redwood Credit Union and Redwood Wealth Management are not registered as a broker-dealer or investment advisor. Registered representatives of LPL offer products and services using Redwood Wealth Management, and may also be employees of Redwood Credit Union. These products and services are being offered through LPL or its affiliates, which are separate entities from, and not affiliates of, Redwood Credit Union or Redwood Wealth Management. Securities and insurance offered through LPL or its affiliates are:
| Not Insured by NCUA or Any Other Government Agency | Not Credit Union Guaranteed | Not Credit Union Deposits or Obligations | May Lose Value |
The LPL Financial registered representative(s) associated with this website may discuss and/or transact business only with residents of the states in which they are properly registered or licensed. No offers may be made or accepted from any resident of any other state.
Your Credit Union (“Financial Institution”) provides referrals to financial professionals of LPL Financial LLC (“LPL”) pursuant to an agreement that allows LPL to pay the Financial Institution for these referrals. This creates an incentive for the Financial Institution to make these referrals, resulting in a conflict of interest. The Financial Institution is not a current client of LPL for brokerage or advisory services.
Please visit https://www.lpl.com/disclosures/is-lpl-relationship-disclosure.html for more detailed information.
2RCU Auto Services is a wholly owned subsidiary of Redwood Credit Union.
3Insurance products are not deposits of Redwood Credit Union and are not protected by the NCUA. They are not an obligation of or guaranteed by Redwood Credit Union and may be subject to risk. Any insurance required as a condition of an extension of credit by Redwood Credit Union need not be purchased from Redwood Credit Union and may be purchased from an agent or an insurance company of the member’s choice. RCU Insurance Services is a wholly owned subsidiary of Redwood Credit Union. Business conducted with RCU Insurance Services is separate and distinct from any business conducted with Redwood Credit Union. License no. 0D91054. NPN no. 7612227.
We're Available Now!
Have questions about your account or a specific transaction? Log in to your account to Send a Secure Message, or call our Member Service Center at 1 (800) 479-7928, or text at (707) 657-0700.
Have questions about your account or a specific transaction? Log in to your account to Send a Secure Message, or call our Member Service Center at
1 (800) 479-7928,
or text at
(707) 657-0700.
Have general questions or feedback? Click Send a General Message to submit your request.
We will respond to all messages within 48 hours
PPP Forgiveness Application Deadline
Congress passed The Economic Aid Act which changed the deferment period from 6 months post covered period to 10 months post covered period. For example, if your covered period ended June 30, 2021, under the new guidelines the earliest your first loan payment wouldn’t be due until April 2022, and you have until then to request forgiveness. Please use the following calculation to help you identify when your forgiveness will be due:
- PPP borrowers may select a covered period anywhere from 8 weeks to 24 weeks.
- RCU is automatically calculating your loan due date based on a 24-week covered period, if you intend on using a shorter covered period please inform us immediately as this will impact your due date.
- Your correct deadline will be reflected in your online banking account.
If all or part of your PPP loan is not forgiven, your first loan payment will be due the first of the following month after a decision is made by the SBA.
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