How do I send a secure message in online banking?

Send a Secure Message

To send a secure message log into RCU online banking and click on "Contact" in the upper right hand side of the screen:

Questions | Comments Secure Contact Form in online banking.

Choose the a topic that is related to your question/inquiry:

Once you have submitted your inquiry a Thank You page will display:

You will notice that your inquiry is (Awaiting Response) and the Status is In Progress within your Message inbox:

Message inbox Awaiting Response