Why do I need to choose a security word for RCUpay?

Your security word provides extra protection when digitally sending money to friends and family, by ensuring you are sending money to the right person. When sending money using RCUpay, you must select a security word as part of the transaction.

Once you select a security word, you will need to provide it to the recipient so they can retrieve the money you sent.

Need help locating the security word or resending the RCUpay text or email to your recipient? Follow the steps provided in our step-by-step guides:

• Security Word location: I sent money using RCUpay, and forgot the security word. What should I do?
• Resend text or email to recipient: I sent money through RCUpay and my texts were not received.