How do I place a stop payment on a check or series of checks?
You can place a stop payment on a check or series of checks that have not yet cleared your account. There is a cost recovery charge of $22.00 for each stop payment placed, but if you are doing a series of checks in sequential order (e.g., 101,102,103), there is only one charge. Stop payments are good for 36 months from the date they are submitted.
Here’s how to place a stop payment on checks in digital banking.
Mobile
If you're using a mobile device, follow the steps below. For computers, go to the desktop steps
On the bottom right, tap Menu and select Stop Payment.
On the Stop Payment page, enter the check details: number of checks, the account drawn from, check number, and check amount. If you are stopping multiple sequential checks, enter the starting and ending check numbers. Choose the account to pay the fee from. (A fee of $22.00 will be charged per request.) Select Continue to review the details of your stop payment.
If everything is correct, select Confirm. If you need to make changes, you can Edit or Cancel.
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You will receive a confirmation your stop payment request is being processed.
To review all Stop Payments you’ve placed, tap History. Stop payments are good for 36 months.
Desktop
If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps
Click the three dots (…) on the upper right menu, and select Stop Payment.
On the Stop Payment page, enter the check details: number of checks, the account, check number and check amount. If you are stopping multiple sequential checks, enter the starting and ending check numbers. Choose the account to pay the fee from. (A fee of $22.00 will be charged per request.) Select Continue to review the details of your stop payment.
If everything is correct select Confirm. If you need to make changes, you can Edit or Cancel.
You will receive a confirmation your stop payment request is being processed.
To review all Stop Payments you’ve placed, click History. Stop payments are good for 36 months.
If checks have been misplaced or stolen and you are unsure of your check numbers that need a stop payment placed, please contact our Member Service Center at 1 (800) 479-7928 Monday through Friday 7 am to 8 pm, and Saturday from 8 am to 5 pm, or come visit us at any branch location.