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How to request a Visa® Balance Transfer

You can transfer balances to your RCU Visa from another loan or credit card with a few simple steps in digital banking. Note: Some payees can accept electronic transfers, while others will receive a paper check, so processing times may vary.

Set up a balance transfer following the steps below.

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

Log in and select Menu from at bottom right.

Submitting a Visa Balance Transfer in mobile, step 1

Select Balance Transfer.

Submitting a Visa Balance Transfer in mobile, step 2

Review the simple steps and tap Start Balance Transfer.

Submitting a Visa Balance Transfer in mobile, step 3

Select which card you want to complete a transfer from and enter the name of the payee. If the payee has been found in the list, it will be available to select below.

Submitting a Visa Balance Transfer in mobile, step 4

Once the payee name is selected, enter your account number exactly as it appears on the billing statement. If the account is a credit card, enter the full card or account number. Enter the payment address zip code exactly as it appears on the billing statement. From the menu, select the full payment address that appears on the billing statement.

Please note: If a payee's address is not listed, it is not available for electronic payment and will be paid by mailed check.

Submitting a Visa Balance Transfer in mobile, step 5

Submitting a Visa Balance Transfer in mobile, step 6

Enter the transfer amount and tap Next. The transfer amount must be at least $100.00.

Submitting a Visa Balance Transfer in mobile, step 7

Review and confirm all information is correct. Agree to the Balance Transfer Agreement, and tap Submit.

Submit a Visa balance transfer, step 9

You will see a confirmation message, and you will also receive an email confirmation.

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Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

At the top right of the menu bar, click the 3 dots (…) and select Balance Transfer.

Submitting a Visa balance transfer request on desktop, step 1

Review the steps and select Start Balance Transfer.

Submitting a Visa balance transfer request on desktop, step 2

Select which card you want to transfer from and enter the name of the payee. If the payee has been found in the list, it will be available to select. Please note: if a payee address is not listed, it is not available for electronic payments and will be paid by mailed check.

Select the desired payee and click Next.

Submitting a Visa balance transfer on desktop, step 3

Once the payee name is selected, enter your account number exactly as it appears on the billing statement. If the account is a credit card, enter the full card or account number. Enter the payment address zip code exactly as it appears on the billing statement. Then select the full payment address that appears on the billing statement from the menu.

Submitting a Visa balance transfer on desktop, step 4

Enter the requested balance transfer amount. The amount must be at least $100.00.

Submitting a Visa balance transfer on desktop, step 5

Verify the information entered is correct, then review and agree to the Balance Transfer Agreement and click Submit.

Submitting a Visa balance transfer on desktop, step 6

Once submitted, you will see a confirmation of the scheduled balance transfer, and receive a confirmation email.

Submitting a Visa balance transfer on desktop, step 7

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