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Business Positive pay

Safeguard your business finances

Verify pending check and electronic ACH transactions in digital banking.

Overview

At Redwood Credit Union, we know how important it is to protect your business from fraud. That’s why we offer Business Positive Pay—a powerful, easy-to-use service that helps prevent fraudulent check and ACH (automated clearing house) transactions from going through before they impact your bottom line.

HOW IT WORKS

You stay in control—RCU helps you stay protected.

Business Positive Pay automatically compares the checks and ACH transactions presented for payment against the list of payments you’ve authorized. If something doesn’t match, you’ll get an alert so you can decide whether to pay or return the transaction.

What’s included

Highlights

Prevents fraud

Stops unauthorized checks and electronic payments from clearing your account.

Real-time alerts

Get email or text notifications when something is presented you haven’t authorized.

Automated reconciliation

Save time and reduce risk with automated reconciliation.

Customized experience

Tailor your dashboard style and set rules for approved vendors, payment limits, user roles, and more.

Good to know

Pricing

Positive Pay costs $45 a month and includes both Check and ACH Positive Pay services.

Decisions must be made by 11 AM

The cut-off time to pay or return an unauthorized payment is 11 AM the following day. If you do not act, the transaction will proceed based on your predetermined default settings.

Frequently asked questions

  • For the best experience with Positive Pay, we recommend using a computer (desktop view) rather than a mobile device. Log in to digital banking, select Postive Pay, and select Presented Checks. Learn how.

  • You can add, edit, or delete ACH companies for use within ACH decision rules and ACH approval rules. ACH companies can be created automatically when ACH transactions are presented in Positive Pay. Learn how.

  • Typically, you will be notified mid-to-late afternoon by RCU. You can control how often you’d like to receive notifications (every 15 minutes, 30 minutes, or 1 hour).

  • The cut-off time is 11AM the following day. After that, the system will use your default setting and either pay or return the items.

  • A Role must be created before adding, editing, or deleting a user. Learn how.

  • You can assign roles in the Manage Users tab. Learn how.

  • Business Members can manually input an individual check or upload a .CSV file with a list of issued checks. Learn how.

  • Log in to Positive Pay on your computer (desktop view) and you can edit, delete, stop, or void an issued check if it has not been presented for payment. Learn how.

Have a question?

At RCU, we're known for our reliable service, and we'll answer your questions and calls quickly.

Ready to protect your business?

You can request enrollment through digital banking or contact our Business Services team for more information.

  • Business Positive Pay helps detect actual or potential fraud by allowing the Company to designate and/or decision items to pay. Certain restrictions may apply. Service is not guaranteed to prevent or detect fraud.

    Business must apply for and be granted access to Positive Pay services. Additional fees may apply.

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