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7 Common Transactions You Can Do Without Visiting a Branch

You can complete many transactions without having to visit a branch. Here are some helpful links to guide you through making these transactions safely and conveniently from anywhere.

What would you like to do?

I want to…

Increase or adjust my debit card limit.

Defer my loan payments.

  • To request a deferral, please log in to send us a secure message online, or call us at 1 (800) 479-7928.

Make a transfer.

Get a copy of...

  • My statement (or a past statement). Learn how here.
  • A check. Learn how here.
  • Verification of Deposit (VOD). Learn how here.
  • Something else?
    • Log in to send us a secure message online, or call us at 1 (800) 479-7928.

Get a cash advance from my RCU credit card.

  • At any ATM using your card's PIN. You can choose a PIN for your card in the mobile app and online by going to Manage Cards and selecting Set Card PIN.
  • Call our Member Service Center at 1 (800) 479-7928.
  • Learn more about cash advances.

Stop payment on a check (or checks).

Dispute or report a transaction as fraud.  

For even more transactions you can do conveniently from home or on-the-go, visit our e-services page.

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