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SECURITY CENTER

Security. Privacy. Safety.

Learn how you can recognize and protect yourself from fraud and scams.

Recognizing and Avoiding Scams

Whether it’s unauthorized charges, personal information exposure, or a sophisticated imposter scam, fraud threatens everyone. We invite you to explore this page to learn more about the different ways scammers are working to get your hard-earned money so you can recognize a scam and prevent it before it happens to you.

Please start by reading RCU’s Zero Liability Guarantee to understand our commitment to your security as well as your own role in protecting your finances.

RCU's Zero Liability Guarantee
Report fraud

How to Report Fraud

To report a scam or suspected fraudulent or unauthorized online or mobile transactions on your account or card, please contact us immediately at (707) 545-4000 or 1 (800) 479-7928, or visit your nearest RCU branch.

RCU Scam Busters

Protect yourself from easy money scams

The best way to avoid becoming a victim of a scam is to understand how it works. This video shows how an offer of easy money quickly turns into check fraud. Watch how it goes down so you can recognize the red flags.

Types of Fraud and Scams

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Wire Fraud

Has someone asked you to use a money transfer app to send them money? This is often wire fraud. Here’s how you can avoid it.

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Check Fraud

When scammers get their bad checks exchanged for your good money, this is check fraud. Learn how to recognize the red flags.

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Romance and Employment Scams

Don’t let scammers posing as employers or love interests take advantage of you. Here’s what to watch for.

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Online and Mobile Banking Fraud

Scammers want to get your online banking login credentials and will try anything to get them from you. See how they’ll try to trick you.

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Debit Card Fraud

Letting your debit or credit card info get into the wrong hands can be devastating. Here are tips on how to avoid it.

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Report fraud

How to Report Fraud

To report a scam or suspected fraudulent or unauthorized online or mobile transactions on your account or card, please contact us immediately at (707) 545-4000 or 1 (800) 479-7928, or visit your nearest RCU branch.