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How to set up, edit, and remove alerts in digital banking

Digital banking alerts provide you timely notifications about activity on your accounts to help you monitor and manage your money. Before you set up alerts, please make sure we have your most current email address and phone number.

This article covers the following topics:

If you would like to learn what types of alerts are available to you, review what alerts you can set up.

Mobile

If you're using a mobile device, follow the steps below. For computers, go to the desktop steps

Setting Up Alerts

Select the Menu at bottom right.

Set up alerts in mobile, step 1

Tap Alerts and then select Alerts from the dropdown menu.

Set up alerts in mobile, step 2

You can set up account and/or card alerts. To set up card alerts, select the Cards tab.

Important: For card alerts, you must first register the card you want alerts for.

Set up alerts in mobile, step 3

Find the account or card alert you want to set up and tap the toggle button.

Set up alerts in mobile, step 4

This will open the alert options. You can choose which accounts the alert is for, when to receive the alerts and the method of delivery—email, text, and/or push notifications.

Set up alerts in mobile, step 5

Once you fill in the options, make sure you tap Save to save your changes.

Important: Even if you save your changes, the alert won’t be active unless the toggle button is green.

Set up alerts in mobile, step 6

You will see a green banner letting you know the alert has been updated.

Set up alerts in mobile, step 7

Editing Alerts

Select the Menu at bottom right.

Edit alerts in mobile, step 1

Tap Alerts and then select Alerts from the dropdown menu.

Edit alerts in mobile, step 2

Find the account or card alert you want to edit and select it.

Edit alerts in mobile, step 3

This will open the alert options where you can adjust that alert’s settings.

Edit alerts in mobile, step 4

Once you’re done making your changes, tap Save. A green banner will appear letting you know that the alert has been updated.

Edit alerts in mobile, step 5

Removing Alerts

Select the Menu at bottom right.

Remove alerts in mobile, step 1

Tap Alerts and then select Alerts from the dropdown menu.

Remove alerts in mobile, step 2

Find the active account or card alert you want to disable and tap the toggle button.

Remove alerts in mobile, step 3

The toggle button should turn gray, and a green banner will appear letting you know the alert has been disabled. You will no longer receive those alerts.

Remove alerts in mobile, step 4

Desktop

If you're using a computer, follow the steps below. For mobile devices, go to the mobile steps

Setting Up Alerts

From the dashboard, select the three dots (…) to see the “more” menu, and click Alerts.

Set up alerts in desktop, step 1

You can set up account and/or card alerts. To set up card alerts, select the Cards tab.

Important: For card alerts, you must first register the card you want alerts for.

Set up alerts in desktop, step 2

Find the account or card alert you want to set up and click the toggle button.

Set up alerts in desktop, step 3

This will open the alert options. You can choose which accounts the alert is for, when to receive the alerts and the method of delivery—email, text, and push notifications.

Note: Push notifications are only available when using the mobile application.

Set up alerts in desktop, step 4

Once you fill in the options, click Save to save your changes.

Note: Even if you save your changes, the alert won’t be active unless the toggle button is green.

Set up alerts in desktop, step 5

You will see a green banner letting you know the alert has been updated.

Set up alerts in desktop, step 6

Editing Alerts

From the dashboard, select the three dots (…) to see the “more” menu, and click Alerts.

Edit alerts in desktop, step 1

Find the account or card alert you want to edit and select it.

Edit alerts in desktop, step 2

This will open the alert options where you can adjust that alert’s settings.

Edit alerts in desktop, step 3

Once you’re done making your changes, click Save. A green banner will appear letting you know that the alert has been updated.

Edit alerts in desktop, step 4

Removing Alerts

From the dashboard, select the three dots (…) to see the “more” menu, and click Alerts.

Remove alerts in desktop, step 1

Find the active account or card alert you want to disable and click the toggle button.

Remove alerts in desktop, step 2

The toggle button should turn gray, and a green banner will appear letting you know the alert has been disabled. You will no longer receive those alerts.

Remove alerts in desktop, step 3

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