Skip nav to main content.

RCU Financial Support

We offer resources, tips, and tools to help you through hard times and set you on the path to financial success.

Overview

If you are having trouble making payments, we are here for you. We provide short- and long-term relief solutions for your peace of mind.

Ways we can help

Financial wellness session

Review your financial concerns with a member of our Loan Solutions team. Our team member will dedicate time to understanding your situation and what solutions are available.

Learn More

Financial education resources

Explore articles, e-books, and interactive learning modules. Discover how to manage debt, rebuild your credit, and save for the future.

Learn More

Financial counseling

Get free access to certified financial counselors through our partners at BALANCE. Check out their one-on-one counseling, videos, articles, and more.

Learn More

What you will need

Gather these documents for your financial wellness session

  • 1

    Completed financial
    wellness worksheet1

    Fill out this worksheet so our team can assist you with your financial concerns.

  • 2

    Financial
    statements

    Include your two most recent bank statements.

  • 3

    Proof of
    income

    Include your two most recent paystubs and tax returns if self-employed.

Good to know

Reach out as soon as possible

The earlier you reach out, the better solutions we can provide.

Time-sensitive

Keep in mind, we ask that you provide the completed worksheet and current paystub within 5 days of applying.

Term changes

Agreements are signed to modify a loan, some with permanent term changes.2

FAQ

  • It depends on the modification type; the Loan Solutions team member will review your modification to ensure the solution is the best fit.

  • Once you provide the completed Financial Wellness Worksheet with the requested documentation, a Loan Solutions team member will call you within three business days.

  • This could affect the ability to keep the lower modified term. Call your Loan Solutions team at 866-479-2800.

  • Yes, or you can choose your own certified consumer credit counseling session.

  • We review each Member’s unique situation. Please contact us for details.

Have a question?

At RCU, we're known for our reliable service, and we'll answer your questions and calls quickly. 866-479-2800

  • 1To obtain a financial wellness worksheet, visit a branch or call us at 1 (800) 479-7928. Need active insurance on collateralized loans.

    2RCU Drive loans are not eligible for modifications.

Test Banner This is a test &&&&&& This is a test Learn More